This role partners closely with the Recruiting team and the HR Centers of Expertise and will be responsible for building a strong HR relationship with stakeholders, building mechanisms to drive efficient HR operations, employee engagement and compliance of HR practices and guidelines.
This role is based in Singapore
Manage a variety of HR processes specific to creating an exceptional onboarding experience
Support the APAC team on day-to-day operational issues; provide guidance and leadership and serve as a backup when needed in the areas of new hire orientation, candidate travel and communication; specifically covering the Indonesia region.
Focus on process improvements and ensure a high level of customer satisfaction.
Collect and analyze data to drive decisions for our business partners
Partner with the technology teams to drive process improvements and ensure a high level of automation.
Manage the execution and implementation of major Human Resources processes working with according to geographic/entity guidelines;
Serve as an escalation point for complex candidate and employee issues and provide guidance and intervention, as needed to resolve associate grievances;
Ensure team is maintaining personnel information in all appropriate systems;
Drive engagement programs as and when defined/rolled out by the recruiting team;
Fluency in English and Indonesian to professional standards
Knowledge of onboarding programs and policies
Exceptional customer service skills and proven ability to perform in fast-paced environment;
Excellent attention to detail and accuracy; Excellent communication skills and ability to handle sensitive matters with tact and diplomacy;
Ability to interact with all levels of a professional organization.
An affinity for technology and experience with HRIS systems is a plus
Advanced level of excel and data analytics
Strong project management skills and the ability to juggle various priorities
Strong analytical thinking and ability to analyze trends and propose recommendations;
3+ years of HR operations/ project management experience with specific focus working in a High Tech environment